Cleaning Services Manager

Job Q; Sydney; Hybrid; AUD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Job summary

SRAI Enterprise Pty Ltd in Roseland, NSW, is seeking a Cleaning Services Manager to oversee daily operations, coordinate staff and resources, maintain service quality and support business growth across client sites.

You will develop operational procedures, recruit and supervise cleaning staff, manage budgets and supplier stock, and ensure WHS compliance while delivering reliable, high‑quality cleaning solutions and exceptional customer service.

Qualifications

• Diploma or higher in business, management or related field.
• Experience in cleaning services, facilities services or operational management.
• Strong leadership and customer service skills.
• Knowledge of cleaning procedures, equipment, chemicals and WHS requirements.

Responsibilities

• Plan, organise and coordinate daily cleaning services across client sites.
• Recruit, train, supervise and schedule cleaning staff; prepare rosters.
• Oversee procurement, stock levels and use of cleaning supplies and equipment.
• Conduct site inspections, monitor service quality and resolve issues.
• Manage client enquiries, complaints and relationships; implement customer service policies.
• Prepare and monitor operational budgets, expenditures and service records.
• Ensure compliance with WHS and industry requirements.
• Promote services and support client retention.

Education

Diploma in Business/Management

Operational leadership

WHS knowledge

Budget management

Job description

#### Cleaning Services ManagerRoselands, NSW 2196Full Time#### Job descriptionSRAI Enterprise Pty LtdPosition: Cleaning Services ManagerPosition Type: Full-TimeLocation: Roseland NSW 2196Salary: AUD 80,000 – AUD 90,000 excluding superannuationAbout UsSRAI Enterprise Pty Ltd is a cleaning services company committed to delivering reliable, efficientand high-quality cleaning solutions. We focus on service standards, customer satisfaction andsafe working environments.About the RoleWe are seeking a Cleaning Services Manager to oversee daily operations, coordinate staff andresources, maintain service quality and support business growth.Key Responsibilities? Plan, organise and coordinate daily cleaning services across client sites.? Develop and implement operational procedures, service standards and quality controls.? Recruit, train, supervise and evaluate cleaning staff; prepare rosters and allocate duties.? Oversee procurement, stock levels and use of cleaning supplies and equipment.? Conduct site inspections, monitor service quality and resolve operational issues.? Manage client enquiries, complaints and relationships, and implement customer servicepolicies.? Prepare and monitor operational budgets, expenditure and service records.? Ensure compliance with workplace health and safety and relevant industry requirements.? Promote services, identify business opportunities and support client retention.? Coordinate workforce requirements and schedules to meet contractual obligations.Skills and Qualifications? Relevant Diploma or higher qualification in business, management or a related field, orequivalent relevant industry experience.? Relevant experience in cleaning services, facilities services or operational management.? Strong leadership, workforce coordination and customer service skills.? Knowledge of cleaning procedures, equipment, chemicals and WHS requirements.? Ability to manage budgets, schedules, service standards and multiple client sites.What We Offer? Competitive remuneration plus superannuation.? Ongoing full-time role in a supportive professional environment.? Opportunity to contribute to operational improvements and business growth.How to ApplyPlease submit your updated resume and a cover letter outlining your relevant qualifications,experience and suitability for the position at