Cleaning Area Manager

Arcadia Pacific Group Pty Ltd; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

Arcadia Pacific Group Pty Ltd in Sydney seeks an experienced Cleaning Area Manager to oversee cleaning operations across multiple sites from Sydney CBD to metropolitan areas. This full-time role requires hands-on leadership of cleaning teams and the delivery of high cleaning standards.

You will schedule rosters, monitor performance, ensure health and safety compliance, inspect sites and drive cost efficiencies while maintaining client satisfaction.

Qualifications

• Minimum 5 years' experience in a cleaning supervisory role.
• Experience operating ride-on and manual cleaning machinery, incl. floor scrubbers.
• Strong knowledge of cleaning procedures and safety standards.
• Unrestricted working rights in Australia (citizen, permanent resident or valid visa).

Responsibilities

• Supervise cleaning staff, rostering, training and performance management.
• Conduct regular site inspections to ensure standards and client expectations.
• Develop cleaning schedules to maximise efficiency and meet client requirements.
• Address client complaints promptly and professionally.
• Maintain records of activities, attendance and service delivery.
• Ensure compliance with health, safety and environmental requirements.
• Coordinate and carry out periodic cleaning tasks safely and on schedule.

Skills

Leadership

Team management

Organisational skills

Time management

Communication

Problem solving

Tools

Floor scrubbers

Cleaning equipment

Job description

Arcadia Pacific Group Pty Ltd – Sydney CBD NSW

Arcadia Pacific Group Pty Ltd is seeking an experienced Cleaning Area Manager to join our team. This is a full-time position based in Sydney CBD and metropolitan. As Cleaning Area Manager, you will be responsible for overseeing cleaning operations across different job sites, ensuring quality service delivery, maintaining high standards of cleanliness and managing a team of cleaning professionals. This role is key to our operational success and the quality of service we provide to our clients.

Key responsibilities

• Supervise and manage cleaning staff, including rostering, training and performance management, while ensuring compliance with company policies and procedures.
• Conduct regular site inspections to ensure cleaning meets company standards and client expectations.
• Develop and coordinate cleaning schedules to maximise efficiency and meet client requirements.
• Address and resolve client complaints and concerns promptly and professionally.
• Maintain accurate records of cleaning activities, staff attendance, incidents and service delivery.
• Ensure all cleaning operations comply with health, safety and environmental requirements.
• Identify opportunities to improve work practices, increase efficiency and reduce costs within the designated area.
• Act as the key point of contact between cleaning teams and clients, communicating expectations, service updates and changes.
• Support ongoing staff training and development to strengthen team skills and knowledge.
• Coordinate and carry out periodic cleaning tasks, ensuring they are completed safely, on schedule and to the required standard.

What we're looking for

• Proven experience as a Cleaning Supervisor, Cleaning Manager or in a similar supervisory position within the cleaning services industry.
• Strong leadership skills, with the ability to motivate, support and manage cleaning teams effectively.
• Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
• Sound knowledge of cleaning methods, products and equipment suited to different environments.
• A clear understanding of workplace health and safety requirements and safe cleaning practices.
• Effective written and verbal communication skills, with the ability to build professional relationships with clients and staff.
• Strong problem-solving skills and the ability to resolve complaints promptly and constructively.
• A keen eye for detail and a commitment to consistently high cleaning standards.
• A valid driver’s licence and reliable transport to travel between cleaning sites.
• Flexibility to work (Mon to Sun) varied hours, including early mornings and evenings, to meet operational needs.

About you

• Minimum 5 years' experience in a cleaning supervisory role
• Experience operating ride-on and manual cleaning machinery, including floor scrubbers and other commercial cleaning equipment
• Strong knowledge of commercial cleaning procedures and standards
• Basic computer skills
• Ability to supervise, train and manage cleaning staff
• Excellent communication, organisational and time management skills
• Ability to work independently and as part of a team
• Reliable, punctual and committed to maintaining high cleaning standards
• Unrestricted working rights in Australia, including Australian citizenship, permanent residency or a valid visa with unlimited working rights
• Valid Working With Children Check (WWCC) for paid employment
• Current National Police Check / Police Clearance, satisfactory for the role