Cleaner/Security Officer

Glad Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career progression

Rewards program

EAP

Team bonding

Diversity & inclusion

Job summary

Glad Group in Sydney is seeking experienced Security Officers for immediate start across our Retail Sites. You will perform patrols, monitor CCTV, and handle incidents with professionalism. We value strong customer service, a valid NSW Security Licence, and Senior First Aid.

You’ll receive on-site training, ongoing support, and opportunities for career progression within a diverse, inclusive team. Join a team committed to safety, collaboration and service excellence across Australia’s retail

Qualifications

• We’re looking for professional, customer-focused team players who demonstrate a strong track record of experience.
• Passionate about delivering high-end customer service and maintaining a professional appearance and communication.
• Hold a valid NSW Security Licence (mandatory) and a current Senior First Aid Certificate (mandatory).
• Bring proven experience in Retail or Commercial security environments.

Responsibilities

• Effective conflict resolution and incident reporting.
• Comprehensive patrols and risk assessments (Rover).
• Control room monitoring, including CCTV operations.
• Customer, client, and tenant liaison.
• Supporting loading dock operations.

Skills

Customer service

Professional communication

Conflict resolution

Patrols

CCTV monitoring

Risk assessments

Education

NSW Security Licence (mandatory)

Senior First Aid Certificate (mandatory)

Job description

With over 36 years’ experience, Glad Group is positioned as a leader in the delivery of integrated propertyservices across Australia.

Immediate start for experienced and highly professional Security officers across our Retail Sites.

About the Roles

Our client sites provide extensive on-site and tailored training, including:

• Hands-on systems walkthroughs
• Scenario-based control room simulations
• Ongoing refresher sessions

You’ll be supported to perform at your best and deliver exceptional service through:

• Effective conflict resolution and incident reporting
• Comprehensive patrols and risk assessments (Rover)
• Control room monitoring, including CCTV operations
• Customer, client, and tenant liaison

About Us:

With over 36 years’ experience, Glad Group is positioned as a leader in the delivery of integrated propertyservices across Australia.

Immediate start for experienced and highly professional Security officers across our Retail Sites.

About the Roles

Our client sites provide extensive on-site and tailored training, including:

• Hands-on systems walkthroughs
• Scenario-based control room simulations
• Ongoing refresher sessions

You’ll be supported to perform at your best and deliver exceptional service through:

• Effective conflict resolution and incident reporting
• Comprehensive patrols and risk assessments (Rover)
• Control room monitoring, including CCTV operations
• Customer, client, and tenant liaison
• Supporting loading dock operations

About You

We’re looking for professional, customer-focused team players who:

• Can demonstrate a strong track record of experience
• Are passionate about delivering high-end customer service
• Are well presented with professional communication skills
• Hold a valid NSW Security Licence (mandatory)
• Hold a current Senior First Aid Certificate (mandatory)
• Bring proven experience in Retail or Commercial security environments

Why Join Glad Group?

• Career progression with ongoing training and development
• Employee reward and recognition program
• Employee Assistance Program (EAP)
• Regular team bonding events
• Commitment to diversity, inclusion, and reconciliation initiatives

We’re proud to be an Equal Opportunity Employer, and we actively encourage applications from women, and Aboriginal and Torres Strait Islander peoples.

Master Licences:

ACT: 17502081 | SA: ISL249412 | NSW: 409557154 | VIC: 763-211-20S | NT: SFL1081 | WA: SA40606 | QLD: 3199590