Claims Specialist – Hybrid, Community Housing

BGIS; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangement

Career development opportunities

Employee referral bonus

Flare discounts

Fitness Passport

Employee Assistance Program and Wellbe

Job summary

BGIS is seeking Claims Administrators to assess, validate and process subcontractor claims under a community housing maintenance contract in South-East Melbourne. Reporting to the Finance Manager, you will work with operations, contract managers and subcontractors to ensure claims are accurate, compliant and paid on time.

This permanent full-time, hybrid role offers core business hours with some regional office attendance.

Qualifications

• Experience in claims administration, finance administration or contract administration.
• Strong attention to detail and analytical skills.
• Clear communication and relationship-building skills.
• Confidence using Microsoft Excel and financial systems.

Responsibilities

• Assess, validate and process subcontractor claims.
• Support compliance with Security of Payment legislation.
• Review supporting documentation and approvals.
• Maintain accurate claim records and audit trails.
• Work with subcontractors and stakeholders to resolve discrepancies.
• Support invoicing and financial controls.
• Track claim status and reporting requirements.
• Support contractual compliance and governance requirements.

Skills

Claims administration

Finance administration

Contract administration

Attention to detail

Analytical skills

Clear communication

Microsoft Excel

Financial systems

Education

Business/finance/administration qualification

Equivalent experience

Full working rights in Australia

Tools

Microsoft Excel

Financial systems

Job description

BGIS is seeking Claims Administrators to assess, validate and process subcontractor claims under a community housing maintenance contract in South-East Melbourne. Reporting to the Finance Manager, you will work with operations, contract managers and subcontractors to ensure claims are accurate, compliant and paid on time.

This permanent full-time, hybrid role offers core business hours with some regional office attendance.