Contract Administrator

BGIS, Community Housing and Property Services; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangement

Career development opportunities

Inclusive team environment

Employee referral bonus

Flare discounts

Job summary

BGIS, Community Housing and Property Services – Melbourne VIC is seeking a Contract Administrator to provide administrative and coordination support for a residential contract in South-East Melbourne. You will report to the Risk Manager and work with operational, finance, compliance and contract teams to manage records, reporting and system updates.

The ideal candidate is organised, personable and detail focused, with a genuine enjoyment of supporting others and keeping things accurate and on

Qualifications

• Experience in administration, customer service or business support.
• Experience maintaining records and documentation.
• Experience preparing reports and correspondence.
• Strong organisation and time management skills.
• Clear written and verbal communication skills.

Responsibilities

• Provide administrative support to operations, finance, compliance and contract teams.
• Maintain accurate contract records, documents, registers and databases.
• Coordinate reporting, correspondence and meeting documentation.
• Manage system updates, document control, online approvals and requisitions.
• Support onboarding, offboarding, training, uniforms and fleet administration.
• Assist with compliance, audit and reporting requirements.
• Support claims administration and customer service activities.
• Build positive relationships with internal teams, subcontractors and client representatives.
• Complete administrative tasks within agreed timeframes and service levels.
• Contribute ideas to improve processes and consistency across the contract.

Skills

Organisational skills

Attention to detail

Communication

Time management

Stakeholder management

Education

Year 12 or equivalent

Certificate III/IV in Business Administration

Tools

Microsoft Office

ERP systems

Contract management systems

Job description

BGIS, Community Housing and Property Services – Melbourne VIC

Contract Administrator – South-East Melbourne
Location: South-East Metropolitan Melbourne, VIC
Company: BGIS, Community Housing and Property Services
Employment Type: Permanent Full-Time, Hybrid, Core Business Hours

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services.

With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.

Purpose of the Role

BGIS is seeking a Contract Administrator to provide administrative and coordination support that keeps a community-focused residential contract running smoothly.

Reporting to the Risk Manager, you will work closely with operational, finance, compliance and contract management teams, looking after document control, records, reporting and system updates.

The ideal candidate will be organised, personable and detail focused, with a genuine enjoyment of supporting others and keeping things accurate and on track.

Key Responsibilities

• Provide administrative support to operational, finance, compliance and contract teams
• Maintain accurate contract records, documents, registers and databases
• Coordinate reporting, correspondence and meeting documentation
• Manage system updates, document control, online approvals and requisitions
• Support onboarding, offboarding, training, uniforms and fleet administration
• Assist with compliance, audit and reporting requirements
• Support claims administration and customer service activities
• Build positive relationships with internal teams, subcontractors and client representatives
• Complete administrative tasks within agreed timeframes and service levels
• Contribute ideas that improve processes and consistency across the contract

Education, Experience & Skills

• Experience in administration, customer service or business support
• Experience maintaining records and documentation
• Experience preparing reports and correspondence
• Strong organisation and time management skills
• Excellent attention to detail and accuracy
• Clear written and verbal communication skills
• Confidence supporting multiple stakeholders and managing competing priorities
• Proficiency in Microsoft Office and business systems
• Year 12 completion or equivalent, or relevant administrative experience
• Full working rights in Australia
• Certificate III or IV in Business Administration or a related discipline
• Experience using contract management, maintenance management or ERP systems
• Experience in facilities management, maintenance, construction or property services

Workplace Arrangements

This is a permanent full-time position based in South-East Metropolitan Melbourne during core business hours.

A hybrid working arrangement is available, with some attendance at the regional office to support collaboration with the team.

Why Join BGIS?

Join a newly established team supporting an important community housing portfolio, where your work helps keep services running well for residents and teams.

Key Benefits Include:

• Hybrid working arrangement
• Meaningful work supporting residential properties and communities
• Career development opportunities within a global organisation
• A supportive and inclusive team environment
• Spot recognition vouchers and a $2,000 employee referral bonus
• Access to Flare discounts across retailers, energy providers, utilities and more
• Fitness Passport access for you and your family
• Employee Assistance Program and wellbeing initiatives
• Two paid volunteer days each year
• Career opportunities through secondments and internal mobility
• Endorsed by WORK180 as an employer of choice for women
• Recognised as a Top 101 Workplace for Women in 2026 by WORK180

As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldwide and employs more than 10,000 people globally. We work across some of Australia's most important sectors including Government, Healthcare, Education, Defence, Commercial Property and Critical Environments.

If you are an organised and friendly administrator who enjoys supporting teams and keeping details in order, we would love to hear from you.

BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.

Applicants must have full working rights in Australia.

Explore more opportunities at https://apac.bgis.com/careers/