Claims Compliance & Risk Coordinator

racwa; Perth; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Free roadside assistance

Discounts on RAC products and services

Job summary

RAC Insurance is seeking a Claims Compliance Co-Ordinator to safeguard members by ensuring effective risk and compliance management. You will support coordination of incident investigations, facilitate remediation activities, and help RAC meet regulatory and Code obligations.

Join RAC Insurance's Claims Compliance & Assurance team to improve outcomes for our members, collaborating with operational teams, Risk & Compliance, and Legal to drive timely, sustainable resolutions.

Qualifications

• Experience in claims, compliance, risk, or assurance within the insurance/financial services industry.
• Experience investigating compliance incidents and determining corrective actions.
• Knowledge of regulatory requirements in insurance/financial services.
• Analytical and problem-solving skills with ability to manage deadlines.

Responsibilities

• Coordinate compliance incident investigations for completeness and accuracy, including root cause analysis and recommendations.
• Facilitate remediation and rectification activities to ensure issues are addressed and sustainable outcomes are achieved.
• Consult with operational teams, Incident Owners, Risk & Compliance and Legal as required.
• Identify, collate and analyse data for investigation, remediation and rectification of compliance incidents.
• Create actions to rectify incidents and prevent recurrence, including documentation, processes, coaching and system changes.

Skills

Claims management

Compliance knowledge

Analytical thinking

Stakeholder communication

Job description

RAC Insurance is seeking a Claims Compliance Co-Ordinator to safeguard members by ensuring effective risk and compliance management. You will support coordination of incident investigations, facilitate remediation activities, and help RAC meet regulatory and Code obligations.

Join RAC Insurance's Claims Compliance & Assurance team to improve outcomes for our members, collaborating with operational teams, Risk & Compliance, and Legal to drive timely, sustainable resolutions.