Claims Assistant - Hybrid, 10-Month Contract (Sydney)

EML; Sydney; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Hybrid work

Fitness Passport

Retail discounts

Wellbeing program

Learning & development

EAP access

Company events

Annual incentive

Job summary

EML in Sydney is offering a 10-month full-time secondment as a Claims Assistant within the SIG Admin team. You will provide admin support to Case Managers and help manage claims tasks in a fast-paced environment.

After training, hybrid work options are available. The role requires at least one year in your current EML position and strong Microsoft Office skills to manage communications, documentation and scheduling.

Qualifications

• At least one year experience within current role at EML.
• Willingness to explore new experiences in a different business unit and build relationships with new colleagues.
• Strong MS Office skills including Teams, Outlook and Excel.
• Experience in administration or customer service is desirable.

Responsibilities

• Provide responsive, professional support to 15–20 Case Managers and other claims staff as needed.
• Handle liability letters, authorise simple payments, organise travel for claimants and request clinical notes.
• Participate in projects, user acceptance testing and other ad-hoc duties as needed by the business.
• Respond to queries from internal and external stakeholders; prepare documentation for referrals.
• Create and maintain strong working relationships with internal and external stakeholders.
• Support planned and unplanned leave across the team.

Skills

Microsoft Teams

Microsoft Outlook

Microsoft Excel

Job description

EML in Sydney is offering a 10-month full-time secondment as a Claims Assistant within the SIG Admin team. You will provide admin support to Case Managers and help manage claims tasks in a fast-paced environment.

After training, hybrid work options are available. The role requires at least one year in your current EML position and strong Microsoft Office skills to manage communications, documentation and scheduling.