Claims Assistant

AusSuperClaims; Gold Coast City; On-site; AUD 45,000 - 65,000; Full time

Job summary

AusSuperClaims on the Gold Coast is seeking an organized, proactive administrator with experience in administration, insurance, superannuation or legal support. You will communicate confidently with clients, funds and external organisations, and manage a high volume of tasks.

You will handle CRM systems, document management, and prepare complete client files for solicitor review, with attention to detail and independence.

Qualifications

• Experience in administration, insurance, superannuation or legal support.
• Strong communication with clients, funds and external organisations.

Responsibilities

• Handle a high volume of administrative tasks.
• Prepare complete, accurate client files for solicitor review.

Job description

Our ideal candidate is highly organised, proactive and detail-oriented, with experience in administration, insurance, superannuation or legal support. They should be confident communicating with clients, superannuation funds and external organisations, and comfortable managing a high volume of administrative tasks. We are looking for someone who takes ownership of their work, follows up outstanding information without being prompted, has strong attention to detail and can work independently.

They should be comfortable using CRM systems, managing documentation and preparing complete, accurate client files for solicitor review. Previous experience in insurance claims, superannuation or a legal environment is highly regarded, but a strong administrative background and willingness to learn are equally important.