Legal Assistant - Pre-Claims (Client-Focused, 12-Month)

Maurice Blackburn

Melbourne

Hybrid

AUD 55,000 - 75,000

Full time

7 days ago

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Benefits offered by this job

Ongoing coaching and career devt

End of Year leave: 1 day first year, 4

Mental health framework with wellbeing

22 Weeks Parental leave with superann

Rewards and discounts platform

Hybrid flex working model

Annual Leave Loading 17.5%

Job summary

Maurice Blackburn is seeking a motivated administrator for a 12-month fixed-term role within the Superannuation and Insurance team in Melbourne. The role supports clients who are accessing insurance benefits through their superannuation, focusing on empathy, organisation, and strong client communication.

No legal experience is required, just a customer-facing background and a client-first approach. This position offers a supportive team environment, hybrid working options, and opportunities to

Qualifications

Proactive client-facing service experience
Strong organisational skills and attention to detail
Ability to manage multiple administrative tasks efficiently

Responsibilities

Answer client enquiries and direct calls as appropriate
Provide timely updates to clients and manage expectations
Manage client files from opening to completion
Prepare client correspondence and legal documents
Coordinate diaries, appointments and meetings
Process incoming mail and documentation
Provide general administrative support to the team

Skills

Client-focused

Customer service

Stakeholder communication

Organisational & time management

Prioritisation

Attention to detail

Job description

No legal experience is required, just a customer-facing background and a client-first approach. This position offers a supportive team environment, hybrid working options, and opportunities to

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