Legal Assistant (Pre-Claims) – Client-Focused Insurance Admin

Maurice Blackburn Lawyers; Melbourne; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Maurice Blackburn Lawyers in Melbourne is seeking a motivated and organized individual to join our Superannuation and Insurance team. You will provide client-focused administrative support, manage communications, and help clients access insurance benefits tied to their superannuation.

Previous legal experience isn’t required, but a client-first mindset, strong attention to detail, and excellent communication skills are essential in this busy, hybrid role with opportunities for growth and

Qualifications

• Excellent verbal and written communication skills.
• Experience in a customer service, administration or other client-facing role.
• Professional, empathetic and client-focused approach.
• Ability to build positive relationships with a wide range of people.

Responsibilities

• Answer client enquiries and assist or direct calls as appropriate.
• Provide timely and accurate updates to clients while managing expectations.
• Manage administrative tasks across client files from opening through to completion.
• Prepare client correspondence and legal documents as required.
• Coordinate diaries, appointments and meetings.
• Process incoming mail and documentation.
• Provide general administrative support to the team.

Skills

Communication skills

Client-facing

Customer service

Administration

Time management

Attention to detail

Job description

Maurice Blackburn Lawyers in Melbourne is seeking a motivated and organized individual to join our Superannuation and Insurance team. You will provide client-focused administrative support, manage communications, and help clients access insurance benefits tied to their superannuation.

Previous legal experience isn’t required, but a client-first mindset, strong attention to detail, and excellent communication skills are essential in this busy, hybrid role with opportunities for growth and