Hybrid Claims Admin Assistant – Training & Growth

Crawco; Perth; Hybrid; AUD 60,000 - 70,000; Full time

Job summary

Crawford is seeking an Administration Assistant in Perth, Australia, to join a supportive, high‑performing team. You will gain hands-on experience while helping people and businesses recover from life’s unexpected events.

The role offers hybrid work (3 days in the office, 2 days from home), structured training, and exposure to multiple business functions, with clear opportunities for long‑term career progression within the insurance and claims industry.

Qualifications

• Previous administration and/or customer service experience.
• Strong communication skills, both written and verbal.
• Excellent organisational skills and attention to detail.
• A proactive attitude with a willingness to learn.

Responsibilities

• Answering calls and responding to email enquiries.
• Supporting clients and stakeholders throughout the claims process.
• Assisting with reports, documentation and general administrative tasks.
• Managing shared inboxes and calendars.
• Coordinating information and supporting day-to-day team operations.
• Providing exceptional customer service to internal and external stakeholders.

Skills

Communication skills

Organisational skills

Proactive attitude

Excel

Tools

Microsoft Office

Job description

Crawford is seeking an Administration Assistant in Perth, Australia, to join a supportive, high‑performing team. You will gain hands-on experience while helping people and businesses recover from life’s unexpected events.

The role offers hybrid work (3 days in the office, 2 days from home), structured training, and exposure to multiple business functions, with clear opportunities for long‑term career progression within the insurance and claims industry.