CHIROPRACTIC ASSISTANT / MEDICAL RECEPTIONIST

Sims & Finn Chiropractic Frankston; Frankston; On-site; AUD 32,000 - 40,000; Full time

Job summary

Sims & Finn Chiropractic Frankston in Frankston VIC is seeking a friendly and reliable Chiropractic Assistant / Medical Receptionist for a casual shift pattern. You will work closely with chiropractors and reception staff to ensure the clinic runs smoothly and patients have the best possible experience.

The role covers welcoming patients, managing bookings, answering calls and emails, handling payments and admin tasks, and supporting clinicians with patient scans and assessments.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, approachable and good with people.
• Strong organisational skills and attention to detail.
• Ability to multitask in a busy clinic environment.
• Reliable and flexible with shifts and travel between clinic locations.

Responsibilities

• Welcoming patients and creating a friendly, positive environment.
• Managing appointments, bookings and busy patient schedules.
• Answering phone calls, emails and general enquiries.
• Processing payments and completing administrative duties.
• Assisting chiropractors with patient scans and assessments, where appropriate and with training.
• Managing patient flow throughout the clinic.
• Working closely with our team to ensure the clinic operates efficiently.

Skills

Excellent communication

Interpersonal skills

Customer service

Multitasking

Reliability

Administrative support

Computer proficiency

Tools

Office software

Job description

CHIROPRACTIC ASSISTANT / MEDICAL RECEPTIONIST

Sims & Finn Chiropractic Frankston – Frankston VIC

WE'RE HIRING – CHIROPRACTIC ASSISTANT / MEDICAL RECEPTIONIST

Casual Position – Frankston

Sims & Finn Chiropractic is looking for a friendly, enthusiastic and reliable person to join our team at our Frankston clinic!

We're a busy, well-established chiropractic practice with clinics in Frankston, Pakenham and Dandenong. We pride ourselves on providing a warm, welcoming and professional environment for both our patients and our staff.

We're looking for someone who genuinely enjoys working with people, has a positive attitude and takes pride in their work.

About the role

This position is much more than your typical reception job. You'll be working closely with our chiropractors and other reception staff to ensure the clinic runs smoothly and our patients receive the best possible experience.

Your responsibilities will include:

Welcoming patients and creating a friendly, positive environment.

Managing appointments, bookings and busy patient schedules.

Answering phone calls, emails and general enquiries.

Processing payments and completing administrative duties.

Assisting chiropractors with patient scans and assessments, where appropriate and with training.

Managing patient flow throughout the clinic.

Working closely with our team to ensure the clinic operates efficiently.

Who are we looking for?

We're looking for someone with an outgoing personality who is enthusiastic, approachable and enjoys interacting with people.

The ideal applicant will have:

Excellent communication and interpersonal skills.

A friendly, caring nature and genuine empathy for others.

Strong organisational skills and attention to detail.

The ability to multitask and work efficiently in a busy environment.

Confidence using computers and answering phones.

A proactive attitude and the ability to think on their feet.

A professional appearance and manner.

A genuine interest in health and wellbeing.

Reliability, flexibility and a willingness to support other team members.

Previous experience in medical reception, administration or customer service would be an advantage, although we're more interested in finding the right person with the right attitude. Full training will be provided.

Hours and availability

This is a casual position with shifts primarily based at our Frankston clinic.

Our operating hours generally fall between 7:45 am and 8:00 pm, Monday to Saturday.

Applicants will need to have some flexibility across morning, afternoon and evening shifts, including Saturday mornings. The ability to assist with additional shifts when other staff are on leave or unavailable is also important.

Location and travel requirements

While this position will primarily be based in Frankston, we also operate clinics in Pakenham and Dandenong.

There may be a requirement to work at these locations in the future, so applicants must hold a valid driver's licence, have access to their own reliable vehicle and be comfortable travelling between clinics when required.

A little about us

At Sims & Finn Chiropractic, we take pride in our team and the positive environment we've created.

We value people who are motivated, dependable and genuinely care about the work they do. We're not looking for someone who simply wants to clock in and clock out, but rather someone who wants to become a valued part of our team and contribute to the overall patient experience.

We believe that a positive attitude, initiative and a genuine interest in helping others are just as important as previous experience.

Please note: We warmly welcome applications from individuals who have not previously been patients of Sims & Finn Chiropractic. This helps us maintain clear professional boundaries between patient care and employment across all our clinic locations.