Chief of Staff & Operations Architect

April Group Australia; Sydney; On-site; AUD 100,000 - 140,000; Full time

Job summary

April Group Australia is seeking a hands-on Business Manager to work directly with the Managing Director and founder, turning conversations into documented plans and following through across the business.

You will own the office, systems, registers, and day-to-day coordination, manage projects from process documentation to events, and coordinate governance, IT, and people practices as the company scales.

Qualifications

• Experience partnering with a founder or senior executive as a business manager or chief of staff.
• Strong project coordination skills with the ability to manage multiple workstreams.
• Sound judgement and discretion with confidential matters.
• Experience in office management, operations or business administration.
• Excellent organisational skills and attention to detail.
• Strong written communication for senior audiences.
• Proficiency with Microsoft 365 and document management systems.
• Comfort with a business still building its structure.

Responsibilities

• Partner with the Managing Director to plan, track and drive priorities.
• Prepare correspondence and materials issued in the MD's name and coordinate with teams, investors and advisers.
• Scope and deliver operational and business improvement projects end to end.
• Document how things are done into repeatable processes and templates.
• Run the office day to day, including facilities and suppliers.
• Coordinate onboarding/offboarding and maintain employee records and org charts.
• Support governance and compliance reporting and document management.
• Liaise with outsourced IT provider and support People & Culture initiatives.

Skills

Executive partnership

Project coordination

Discretion

Office management

Organisational skills

Written communication

MS 365 / document mgmt

Adaptability

Tools

Microsoft 365

Job description

April Group Australia is seeking a hands-on Business Manager to work directly with the Managing Director and founder, turning conversations into documented plans and following through across the business.

You will own the office, systems, registers, and day-to-day coordination, manage projects from process documentation to events, and coordinate governance, IT, and people practices as the company scales.