Business Manager

April Group Australia; Sydney; On-site; AUD 100,000 - 140,000; Full time

Job summary

April Group Australia is seeking a hands-on Business Manager to work directly with the Managing Director and founder, turning conversations into documented plans and following through across the business.

You will own the office, systems, registers, and day-to-day coordination, manage projects from process documentation to events, and coordinate governance, IT, and people practices as the company scales.

Qualifications

• Experience partnering with a founder or senior executive as a business manager or chief of staff.
• Strong project coordination skills with the ability to manage multiple workstreams.
• Sound judgement and discretion with confidential matters.
• Experience in office management, operations or business administration.
• Excellent organisational skills and attention to detail.
• Strong written communication for senior audiences.
• Proficiency with Microsoft 365 and document management systems.
• Comfort with a business still building its structure.

Responsibilities

• Partner with the Managing Director to plan, track and drive priorities.
• Prepare correspondence and materials issued in the MD's name and coordinate with teams, investors and advisers.
• Scope and deliver operational and business improvement projects end to end.
• Document how things are done into repeatable processes and templates.
• Run the office day to day, including facilities and suppliers.
• Coordinate onboarding/offboarding and maintain employee records and org charts.
• Support governance and compliance reporting and document management.
• Liaise with outsourced IT provider and support People & Culture initiatives.

Skills

Executive partnership

Project coordination

Discretion

Office management

Organisational skills

Written communication

MS 365 / document mgmt

Adaptability

Tools

Microsoft 365

Job description

April Group is a property funds and asset management business that has grown quickly over the past couple of years. We're small enough that everyone knows everyone, and big enough now that we need someone to take proper carriage of how the place runs.

About the role

This role has two halves.

The first is working directly alongside our Managing Director and Founder. Helping him drive his priorities, turning things he mentions in passing into documented plans with owners and dates, and following up across the business so work leaves his desk and stays gone. There's diary, meeting and travel coordination in there, but that's the smaller part of it.

The second is owning the engine room. It is the office, the systems, the registers, the documents, and the day-to-day coordination that keeps everything moving. You'll also take carriage of discrete projects across the business including process documentation, system rollouts, office moves, brand and communications coordination, events.

To be clear about what this is not. It isn't a traditional executive assistant role. The value sits in initiative, judgement and follow-through. We're looking for someone who can take an idea raised in a corridor conversation, work out what needs to happen, and come back with it done.

What you'll be responsible for

• Partnering with the Managing Director to plan, track and drive his priorities and commitments
• Preparing correspondence, papers and materials issued in his name, and acting as a conduit to internal teams, investors, tenants and advisers
• Scoping and delivering operational and business improvement projects end to end
• Capturing how things are done across the business and documenting it into repeatable process and templates
• Running the office day to day, including facilities, suppliers, workspace, equipment
• Coordinating the logistics of onboarding and offboarding, maintaining employee records and org charts, and organising team events and celebrations
• Maintaining policy, training and document registers, and supporting governance and compliance reporting
• Coordinating document execution, filing systems and business systems administration
• Acting as the on-the-ground liaison with our outsourced IT provider
• Working with our People & Culture partner to help coordinate the people practices

Who we're looking for

In one word it would be "initiative". You'll be comfortable working with a founder who thinks fast, moves quickly, and won't sit down twice a day to run through a task list. You'll take what you're given, work out the rest, and come back with progress. You'll also be the person others come to when something needs sorting out.

You’ll need

• Experience partnering with a founder, Managing Director or senior executive, as a business manager, chief of staff, or in a senior executive support role
• A track record of taking an idea or instruction and driving it to completion with minimal oversightStrong project coordination skills and the ability to run several pieces of work at once
• Sound judgement and genuine discretion with confidential matters
• Experience in office management, operations or business administration
• Excellent organisational skills and real attention to detail
• Strong writing, including correspondence and materials for a senior audience
• Confidence with Microsoft 365 and document management systems
• Comfort with a business that's still building its structure

Nice to have

Background in change management, business improvement or project delivery; experience in property, funds management, financial or professional services; exposure to marketing, brand or communications; experience supporting governance or compliance; experience coordinating outsourced providers.

Why you'd want this

You'll have a direct line to the founder and the CFOO, real scope to shape how the business runs, and visible impact from week one. If you like being trusted with the whole problem rather than handed tasks, this will suit you.