Change Manager

Westpac Group; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Westpac is seeking a Change Manager within Business Transaction Banking, based in NSW. The role focuses on managing and delivering BTB change initiatives, developing change approaches, assessing impacts, and monitoring outcomes to ensure successful adoption.

Permanent, full-time opportunity with a focus on independent work across complex environments, stakeholder engagement, and risk management. Migration experience is highly regarded.

Qualifications

• Extensive change management experience.
• Experience delivering change in both Agile and Waterfall environments.
• Supporting large-scale system implementations, customer migrations, or vendor migrations.
• Migration experience is highly regarded.
• Strong stakeholder engagement and communication skills.
• Solid understanding of risk management and assurance principles.
• High adaptability and interpersonal skills.
• Ability to manage changing priorities.

Responsibilities

• Develop effective change approaches and plans for BTB initiatives.
• Identify and assess change impacts across affected areas.
• Design and implement change interventions to achieve outcomes.
• Monitor key change metrics to track success and adoption.

Skills

Change management

Agile & Waterfall

Stakeholder engagement

Large-scale system implementations

Risk management

Interpersonal skills

Adaptability

Communication

Job description

We currently have a Change Manager role available within Business Transaction Banking, Business & Wealth. Working closely with Product Owners, you will play a key role in managing and delivering BTB change initiatives. You will be responsible for developing effective change approaches, identifying and assessing change impacts, designing and implementing change interventions, and monitoring key change metrics to support successful outcomes.

permanent, full-time opportunity based in NSW.

What will I need?

• Extensive change management experience, with the ability to work independently across complex environments and initiatives.
• Proven experience delivering change across both Agile and Waterfall environments.
• Demonstrated experience supporting large-scale system implementations, customer migrations, or vendor migrations.
• Migration experience will be highly regarded.
• Strong senior stakeholder engagement skills, with the ability to clearly communicate complex ideas to diverse audiences.
• Sound understanding of risk management and assurance principles.
• Highly developed interpersonal and communication skills.
• Demonstrated flexibility, resilience, and adaptability in managing changing priorities.

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create Your Future Today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, Sustainability and Flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified.