Change and Adoption Lead

Westpac Group; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Special offers on banking products and

employee mortgage rates

Flexible work arrangements

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Community volunteering initiatives

Job summary

Westpac Group seeks a Change and Adoption Lead to steer the Unite Transformation Capability Team's change and adoption strategy, including the DDO shift, to achieve sustained leadership behaviour and measurable performance improvement.

You will design adoption journeys, lead sponsorship and readiness, connect TDI, coaching and communities, and equip leaders with practical tools to embed change in the workflow.

Qualifications

• Senior experience leading complex change, culture, leadership or capability transformation.
• Deep knowledge of adoption, behaviour change, readiness, sponsorship and reinforcement.
• Demonstrated ability to mobilise senior leaders and influence across organisational boundaries.
• Experience designing practical interventions that connect formal learning to real work.
• Strong judgement in regulated, high-change environments.

Responsibilities

• Own the integrated change, culture and adoption strategy for the Unite Transformation Capability Team.
• Turn DDO ambition into observable leadership practices and one adoption system.
• Connect TDI, coaching, feedback, communities and capability in the work flow.
• Lead sponsorship, readiness, adoption measurement and intervention.

Skills

Senior change leadership

Behaviour change

Adoption strategies

Stakeholder influence

Job description

Job DescriptionCreate your best future and join Westpac as a Change and Adoption Lead!

What’s the role?

As the Change and Adoption Lead, you will lead the Unite Transformation Capability Team change, culture and adoption strategy, including the DDO shift, so the Unite Transformation Capability Team initiatives result in sustained leadership behaviour, development through work and measurable performance improvement.

• Owning the integrated change, culture and adoption strategy.
• Turning DDO ambition into observable leadership practices, routines and reinforcement. programmes into one adoption system.
• Connecting TDI, coaching, feedback, communities and capability
• Leading sponsorship, readiness, adoption measurement and intervention.
• Develop and maintain the Unite Transformation Capability Team change, culture and adoption strategy.
• Define the behaviours, leader actions, employee practices and reinforcement mechanisms required for each priority.
• Integrate TDI, DDO, coaching, feedback in the flow of work, psychological safety and real-work crucibles.
• Lead stakeholder segmentation, impact assessment, sponsorship planning and readiness.
• Equip LT, people leaders and matrix leaders with practical tools, expectations and coaching.
• Design adoption journeys that connect formal experiences with application, reflection, manager reinforcement and peer learning

What do I need?

To be successful in this position you will have experience in enterprise change leadership and be well versed in behaviour change and adoption. You will have experience managing change that leads to meaningful impact and be able to view change through a capability lense.

• Senior experience leading complex change, culture, leadership or capability transformation.
• Deep knowledge of adoption, behaviour change, readiness, sponsorship and reinforcement.
• Demonstrated ability to mobilise senior leaders and influence across organisational boundaries.
• Experience designing practical interventions that connect formal learning to real work.
• Strong judgement in regulated, high-change environments

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section. We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.