Change Manager

St George Bank; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Mortgage rates discount

Culture and Wellbeing leave options

Learning and development opportunities

Community volunteering initiatives

Job summary

Westpac is seeking a Change Manager in NSW to lead BTB change initiatives. You will partner with Product Owners to shape change approaches, assess impacts, and implement interventions that drive successful outcomes.

The role requires delivering changes across agile and waterfall environments, with a focus on large-scale migrations and stakeholder engagement. You will monitor metrics and support risk-managed delivery in a dynamic banking setting.

Qualifications

• Extensive change management experience across complex initiatives.
• Experience delivering change in both Agile and Waterfall environments.
• Experience supporting large-scale system or vendor migrations; migration experience preferred.

Responsibilities

• Manage and deliver BTB change initiatives in collaboration with Product Owners.
• Develop effective change approaches and assess change impacts.
• Design and implement change interventions to realise outcomes.
• Monitor key change metrics to support successful results.
• Communicate clearly with senior stakeholders and cross-functional teams.

Skills

Change management

Stakeholder engagement

Agile delivery

Waterfall delivery

System migrations

Risk management

Communication

Adaptability

Job description

We currently have a Change Manager role available within Business Transaction Banking, Business & Wealth. Working closely with Product Owners, you will play a key role in managing and delivering BTB change initiatives. You will be responsible for developing effective change approaches, identifying and assessing change impacts, designing and implementing change interventions, and monitoring key change metrics to support successful outcomes.

permanent, full-time opportunity based in NSW.

What will I need?

• Extensive change management experience, with the ability to work independently across complex environments and initiatives.
• Proven experience delivering change across both Agile and Waterfall environments.
• Demonstrated experience supporting large-scale system implementations, customer migrations, or vendor migrations.
• Migration experience will be highly regarded.
• Strong senior stakeholder engagement skills, with the ability to clearly communicate complex ideas to diverse audiences.
• Sound understanding of risk management and assurance principles.
• Highly developed interpersonal and communication skills.
• Demonstrated flexibility, resilience, and adaptability in managing changing priorities.

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create Your Future Today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, Sustainability and Flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified.