Change Manager

Westpac Bank; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Mortgage-rate discounts

Leave options (Culture, Lifestyle,Well

Learning & development opportunities

Volunteer opportunities

Job summary

Westpac Bank is seeking a Change Manager within Business Transaction Banking (BTB), based in NSW, Australia. You will work closely with Product Owners to manage and deliver BTB change initiatives, developing change approaches and monitoring outcomes.

This permanent, full-time role requires extensive change management experience across complex environments, with proven delivery in Agile and Waterfall settings, plus strong stakeholder engagement and risk awareness.

Qualifications

• Extensive change management experience across complex environments.
• Proven experience delivering change in Agile and Waterfall settings.
• Experience supporting large-scale system or migration projects.
• Strong stakeholder engagement and communication skills.
• Understanding of risk management and assurance principles.
• Demonstrated flexibility and adaptability to changing priorities.

Responsibilities

• Develop and deliver BTB change initiatives with Product Owners.
• Identify and assess change impacts; design interventions.
• Monitor key change metrics to support outcomes.
• Collaborate with senior stakeholders across both Agile and Waterfall initiatives.

Skills

Change management

Agile delivery

Waterfall delivery

Stakeholder engagement

Risk management

Communication skills

Adaptability

Job description

We currently have a Change Manager role available within Business Transaction Banking, Business & Wealth. Working closely with Product Owners, you will play a key role in managing and delivering BTB change initiatives. You will be responsible for developing effective change approaches, identifying and assessing change impacts, designing and implementing change interventions, and monitoring key change metrics to support successful outcomes.

This is a permanent, full-time opportunity based in NSW.

What will I need?

• Extensive change management experience, with the ability to work independently across complex environments and initiatives.
• Proven experience delivering change across both Agile and Waterfall environments.
• Demonstrated experience supporting large-scale system implementations, customer migrations, or vendor migrations.
• Migration experience will be highly regarded.
• Strong senior stakeholder engagement skills, with the ability to clearly communicate complex ideas to diverse audiences.
• Sound understanding of risk management and assurance principles.
• Highly developed interpersonal and communication skills.
• Demonstrated flexibility, resilience, and adaptability in managing changing priorities.

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create Your Future Today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.