Change Analyst (12-Month Max Term Contract)Hybrid

Super Retail Group; Strathpine; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Super Retail Group is seeking a Change Analyst on a 12-month max-term contract to partner with leaders and project teams to assess change impacts, drive readiness and adoption, and deliver meaningful people-centred transformation outcomes.

You will apply change management best practices, deliver insights from data, and support communication strategies to ensure successful business outcomes across a multi-site retail environment.

Qualifications

• Demonstrated experience supporting large-scale business transformation initiatives.
• Ability to assess change impacts, evaluate organisational readiness and identify stakeholder needs.
• Understanding of change management methodologies, frameworks and tools.
• Strong communication, facilitation and consultation skills to influence and engage stakeholders.
• Experience building credibility and working with leaders, teams and business stakeholders at all levels.
• Experience measuring change adoption and delivering actionable insights.

Responsibilities

• Assess change impacts, readiness, risks and stakeholder needs to support project delivery and adoption.
• Measure and report on change effectiveness, readiness and adoption outcomes using data-driven insights.
• Support targeted engagement and communication strategies to build awareness and alignment.
• Develop and execute change strategies and plans to minimise risk and drive transformation.
• Provide coaching and advisory support as a trusted change partner to leaders and stakeholders.
• Collaborate with project teams to ensure change considerations are integrated into delivery.

Skills

Change delivery

Impact & readiness

Change management

Communication & influence

Stakeholder partnership

Adoption insights

Education

Prosci Change Certification

Bachelor-level qualification in Business/HR/Organisational Psychology/PM

Job description

Change Analyst (12-Month Max Term Contract)Hybrid

About the Role… Join our Change & Enablement team on a 12-month maximum-term contract and help shape strategic transformation across Super Retail Group. Partner with leaders and project teams to assess change impacts, drive readiness and adoption, and deliver meaningful outcomes for our people. If you're passionate about turning insights into action and enabling successful change, we'd love to hear from you.

What You'll Be Doing…

• Change Analysis & Planning – Assess change impacts, readiness, risks and stakeholder needs to provide actionable insights that support successful project delivery and adoption.
• Adoption & Change Performance – Measure, monitor and report on change effectiveness, readiness and adoption outcomes, using data-driven insights to maximise business benefits.
• Stakeholder Engagement & Communication – Supporting the delivering of targeted engagement and communication strategies that build awareness, understanding, commitment and stakeholder alignment.
• Change Management Delivery – Support the development and execution of change strategies and plans that minimise risk and drive successful business transformation outcomes.
• Coaching & Advisory – Act as a trusted change partner, working with leaders and stakeholders to deliver best-practice change management and people-focused transformation.

About You…You'll be a highly organised and collaborative change professional who combines strong analytical capability with a genuine passion for people and transformation.You will bring:

• Change Delivery Experience – Demonstrated experience supporting large-scale business transformation initiatives, helping organisations successfully navigate and embed change.
• Change Impact & Readiness Analysis – Proven ability to assess change impacts, evaluate organisational readiness and identify stakeholder needs to support effective planning and adoption.
• Change Management Expertise – Understanding of change management methodologies, frameworks and tools, with the ability to apply best-practice approaches across complex programs.
• Communication & Influence – Strong communication, facilitation and consultation skills, with the ability to influence, engage and bring stakeholders on the change journey.
• Stakeholder Partnership – Strong relationship-building capability, with experience establishing credibility and working effectively with leaders, project teams and business stakeholders at all levels.
• Adoption & Insights – Experience measuring change adoption, analysing performance data and delivering actionable insights that drive engagement, readiness and business outcomes.

Nice to Have

• Retail or Multi-Site Experience – Exposure to retail, customer-facing or geographically dispersed workforces.
• Project Delivery Experience – Understanding of project management principles and delivery environments.
• Change Certification – Prosci or equivalent Change Management certification.
• Relevant Qualifications – Tertiary qualifications in Business, Human Resources, Organisational Psychology, Change Management, Project Management or a related discipline.

Why Join Us? At Super Retail Group, you'll be part of a purpose-led organisation that values collaboration, curiosity and continuous improvement.You'll enjoy:

• The opportunity to work on enterprise-wide transformation initiatives.
• Exposure to experienced change and transformation leaders.
• A flexible and supportive team environment.
• Generous team member discounts across Supercheap Auto, rebel, BCF and Macpac.
• Ongoing development and career growth opportunities.
• The chance to make a meaningful impact in a business that helps millions of customers live their passions every day.

Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.