Change Analyst

O; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

O'Brien is undertaking a major ERP transformation and is seeking an experienced Change Analyst to join the Transformation team. You will work with Change Managers, leaders and SMEs to drive readiness, engagement and adoption across this change programme.

You will support the development of change plans, coordinate activities across workstreams and track readiness metrics, risks and reporting to ensure a smooth transition for the business and its customers.

Qualifications

• Experience in Change Management, Business Analysis, Transformation or Project Delivery.
• Strong analytical and problem-solving capability.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage competing priorities.
• Proactive, adaptable approach and a passion for continuous improvement.
• Exposure to ERP/large-scale transformation programs is highly regarded.

Responsibilities

• Drive change readiness, stakeholder engagement and adoption across the ERP transformation.
• Conduct change impact and stakeholder assessments.
• Develop and deliver change plans and resources.
• Coordinate activities across multiple workstreams and workshops.

Skills

Change management

Business analysis

Transformation

Project delivery

Tools

Prosci

APMG

Job description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.-At O'Brien, we're Australia's leading glass repair and replacement business, driven by innovation, customer excellence and continuous improvement.We're undertaking a major enterprise transformation, replacing the systems that support our Finance, Procurement and Supply Chain operations with a new ERP platform. This is one of the most significant business change programs in our recent history and will shape how we operate for years to come.To support this journey, we're seeking an experienced Change Analyst to join our Transformation team.What You'll Be DoingWorking closely with the Change Manager, business leaders and SMEs, you'll play a key role in driving business readiness, stakeholder engagement and adoption across a large-scale ERP implementation.As our Change Analyst, you'll help drive change readiness, engagement and adoption across the business by:Conducting change impact and stakeholder assessmentsSupporting the development and delivery of change plansCoordinating change activities across multiple workstreamsDeveloping communications, presentations and change resourcesSupporting stakeholder engagement workshops and feedback sessionsTracking readiness, adoption metrics, risks and reportingWhat You'll BringWe're looking for someone who combines strong analytical thinking with excellent stakeholder engagement skills.You'll ideally have:Experience in Change Management, Business Analysis, Transformation or Project DeliveryStrong analytical and problem-solving capabilityThe ability to translate complex information into clear, actionable insightsExcellent communication and stakeholder management skillsStrong organisational skills with the ability to manage competing prioritiesA proactive, adaptable approach and a passion for continuous improvementHighly regarded:Experience supporting ERP, technology or large-scale transformation programsExposure to change methodologies such as Prosci or APMGExperience within operational, customer-facing or field-based environmentsWhy Join O'Brien?Be part of a major enterprise transformation programWork with experienced leaders in a collaborative and supportive teamAccess genuine career development opportunitiesEnjoy flexible and modern ways of workingMake a meaningful impact on employee and business outcomesJoin a values-led organisation built on being Driven, Caring, Collaborative and GenuineAbout O'BrienFor over 100 years, O'Brien has helped Australians when they need us most. Today, we're transforming how we work, innovate and serve our customers, creating exciting opportunities for people who want to help shape the future.If you're passionate about change, love turning insights into action and want to make a real impact, we'd love to hear from you.Apply now and help drive the future of O'Brien Glass.-If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!At O'Brien , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy: To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use .Agencies: O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.