Change Analyst

Ignite; Canberra; On-site; AUD 95,000 - 115,000; Full time

Job summary

Ignite in Canberra is seeking a hands-on Associate Change Analyst / APS6 Change Analyst to develop and deliver change activities, support the adoption of new systems and processes, and work confidently with stakeholders at all levels.

You will deliver change across IT and technology projects, conduct impact assessments, develop training and communications, engage with senior leaders and end-users, monitor adoption, and provide recommendations to improve outcomes.

Qualifications

• Ability and willingness to obtain security clearance.
• Ability and willingness to undergo police check.
• Selection criteria response.

Responsibilities

• Deliver change activities across IT, technology and transformation projects.
• Conduct change impact assessments and identify risks, gaps and resistance.
• Develop training, communications and resources to support adoption.
• Engage with senior leaders, technical teams, project teams and end-users.
• Support leaders and teams through organisational and technology changes.
• Monitor adoption and provide recommendations to improve change outcomes.
• Manage complex and sensitive change activities independently.

Skills

Change management

Training development

Stakeholder engagement

Communication

Organisation

Analytical thinking

Problem solving

Agile knowledge

PROSCI/ADKAR knowledge

Job description

About The Organisation

A well-established organisation delivering essential services to the Australian community. With a large and diverse workforce, they are currently going through a period of significant change and transformation.

About The Role

This organisation is looking for a hands-on Associate Change Analyst / APS6 Change Analyst who can develop and deliver change activities, support the adoption of new systems and processes, and work confidently with stakeholders at all levels.

Level / Classification

APS6

Contract Type

Labour Hire

Contract Duration

12 Months + 1x 12 Months Extension

Location

Canberra, ACT| Multiple Location Available

Requirements

• Ability and willingness to Obtain Security Clearance
• Ability and willingness to Undergo Police Check.
• Selection Criteria Response.

Key Responsibilities

• Deliver change activities across IT, technology and transformation projects.
• Conduct change impact assessments and identify risks, gaps and resistance.
• Develop training, communications and resources to support adoption.
• Engage with senior leaders, technical teams, project teams and end-users.
• Support leaders and teams through organisational and technology changes.
• Monitor adoption and provide recommendations to improve change outcomes.
• Manage complex and sensitive change activities independently.

Experience & Skills

• Experience delivering change management across IT, technology or software projects.
• Experience developing and delivering training and change communications.
• Knowledge of change methodologies such as PROSCI or ADKAR.
• Understanding of software development and Agile environments.
• Strong stakeholder engagement and communication skills.
• Excellent organisation, planning and time management abilities.
• Strong analytical and problem-solving skills.

Desirable

• Prosci, CCMP or Agile Change certification.
• Experience with Scrum or Kanban.
• Government or other complex/regulated industry experience.