Cellar Door Supervisor

Pizzini Wines Pty Ltd; Whitfield; On-site; AUD 65,000 - 85,000; Full time

Job summary

Pizzini Wines Pty Ltd in Victoria is seeking a hands-on cellar door supervisor to lead a professional, energetic team and deliver warm, hospitality–driven guest experiences. You will host tastings, coordinate monthly rosters, run staff training, and deliver events from intimate gatherings to large weddings, all while driving wine sales and maintaining an exceptional cellar door presentation.

The role reports to the Direct-to-Consumer Manager and requires a passion for wine, people, and creating

Responsibilities

• Lead a professional cellar door team and deliver guest experiences
• Host wine tastings with warmth and hospitality
• Produce monthly rosters for staff
• Coordinate cellar door staff training program
• Deliver functions and events including weddings
• Set up and pack down for major annual events
• Drive wine sales and wine club memberships
• Maintain cellar door presentation to high standards

Job description

Reporting to the Direct-to-Consumer Manager, you'll be an integral part of Pizzini Wines as the supervisor of a professional and energetic cellar door team.

Key responsibilities

This role is hands-on. Hosting wine tastings with warmth, confidence and genuine hospitality. Sharing our wines, food offerings and Pizzini story

Production of the monthly rosters

Co-ordination of Pizzini's cellar door staff training program

Delivery of functions and events including small gatherings and larger weddings

Large event set up and pack down including for annual events such as La Dolce Vita and Weekend Fit For a King celebrations

Delivering exceptional customer service and memorable guest experiences

Driving wine sales and wine club memberships through authentic engagement

Maintaining cellar door presentation to the highest of standards