Cellar Door & Venue Manager

G Patritti and Co Pty Ltd; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

Patritti in Adelaide seeks a hands-on hospitality leader to drive the guest experience at our cellar door. You will manage daily operations, lead the team through Friday–Sunday peak trade, and build engaging wine experiences with the winemaking team.

This is a daytime role with occasional evening functions, focusing on service quality, sales growth, and compliant operations. You will roster, coach staff, handle cash/POS, and foster local relationships to grow visitation and events.

Qualifications

• Proven leadership in hospitality, cellar door, restaurant, bar, events or similar venues.

Responsibilities

• Lead smooth daily Cellar Door and Cellar 2 operations, especially Friday-to-Sunday trade.
• Create a warm, knowledgeable guest experience.
• Lead wine tastings with winemakers to craft engaging experiences.
• Manage private, group and corporate functions from enquiry to delivery.
• Build function opportunities and drive venue sales through local relationships.

Skills

Leadership experience

Hospitality leadership

Events management

Staff supervision

Roster planning

Job description

Lead the guest experience, team and growth of a distinctive Adelaide cellar door. This is a hands-on role for a hospitality leader who loves creating memorable guest experiences, developing people and turning great service into stronger sales, visitation and function activity. Our Cellar Door is a day-focused venue, offering the chance to build your leadership career around premium wine in a positive suburban workplace. Regular late trade is generally limited to Friday evenings, with occasional Saturday evening functions; most other shifts finish by early evening.

Key responsibilities

Lead smooth daily Cellar Door, Cellar 2 operations, particularly across Friday-to-Sunday trade.

Create a warm, knowledgeable and memorable experience for every guest.

Lead wine tastings and work with our winemakers to build engaging wine experiences.

Manage private, group and corporate functions from enquiry and conversion through to successful delivery.

Build function opportunities, customer traffic and venue sales through local relationships and collaboration with Sales and Marketing.

Lead, roster, coach and motivate permanent and casual staff, including accurate timesheet and payroll inputs.

Oversee opening and closing, cash reconciliation, point-of-sale accuracy, stock ordering and inventory control.

Maintain high standards of presentation, safety, responsible service and liquor-licensing compliance.

Coordinate suppliers, contractors and venue requirements, solving problems before they affect the guest experience.

About you

Proven leadership experience in hospitality, cellar door, restaurant, bar, events or a comparable customer-facing venue.

A warm, genuine and generous service style, backed by strong commercial and sales instincts.

Experience managing functions or events, including enquiries, planning and delivery.

Confidence with rosters, staff supervision, stock, cash reconciliation and operational administration.

A practical, calm and adaptable approach - you think quickly, solve problems and support the team when the venue is busy.

Strong attention to detail across service, sales, presentation and compliance.

Working knowledge of wine and beverages; winery or cellar door experience is highly regarded.

Current RSA and Responsible Person approval/badge, or the ability to obtain the Responsible Person approval before commencement.

Valid Australian working rights and availability to work the required weekend and evening roster.

About us

Established in 1926, Patritti is a family-owned South Australian winery and the last fully operational family-owned winery in suburban Adelaide. We are custodians of the historic Marion urban vineyards and premium McLaren Vale vineyards at Tatachilla planted by the Patritti family in the early 1960s.

A rare opportunity to lead a distinctive Adelaide winery venue with a century of heritage.

A primarily daytime hospitality role and limited late-night trade.

Wine education, tastings and the opportunity to work closely with our winemaking team.

Scope to shape venue service, events, local engagement and commercial growth.

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