Cellar Door Customer Experience Team

Pizzini Wines Pty Ltd; Whitfield; On-site; AUD 48,000 - 58,000; Full time

Benefits offered by this job

Supportive team environment

Training and development

Competitive rates

Stunning workplace in Victoria wine区域

Job summary

Pizzini Wines is seeking enthusiastic Full Time and Casual Cellar Door Team Members to join our team in the heart of the King Valley. You will welcome guests, share our story, and deliver memorable wine and food experiences in a warm, wine-forward setting.

We value hospitality, friendly communication and a genuine interest in wine. Applicants should be available on weekends and public holidays; current RSA (Victoria) is required to work responsibly in our cellar door.

Qualifications

• Hospitality or customer service experience preferred.
• Passion for wine, food, and regional tourism.
• Friendly, confident communicator who enjoys engaging with people.
• Available to work weekends and public holidays.
• Current RSA (Victoria) required.

Responsibilities

• Hosting wine tastings with warmth, confidence and genuine hospitality.
• Sharing our wines, food offerings and Pizzini story.
• Delivering exceptional customer service and memorable guest experiences.
• Driving wine sales through authentic engagement.
• Maintaining presentation standards and assisting with events and busy trade.

Skills

Hospitality

Customer service

Communication

Education

RSA (Victoria)

Job description

Pizzini Wines is looking for enthusiastic Full Time and Casual Cellar Door Team Members to join our team in the heart of the King Valley.

At Pizzini, we’re passionate about more than just great wine — we’re about sharing stories, creating connections, and delivering unforgettable wine and food experiences. Our cellar door is a destination where guests are welcomed like friends and encouraged to slow down, taste and enjoy.

About the Role

• Hosting wine tastings with warmth, confidence and genuine hospitality
• Sharing our wines, food offerings and Pizzini story
• Delivering exceptional customer service and memorable guest experiences
• Driving wine sales through authentic engagement
• Maintaining presentation standards and assisting with events and busy trade

About You

• Hospitality or customer service experience preferred
• Passion for wine, food, and regional tourism
• Friendly, confident communicator who enjoys engaging with people
• Available to work weekends and public holidays
• Current RSA (Victoria) required

What We Offer

• A supportive, passionate team environment
• Ongoing training and development
• Competitive rates
• A stunning workplace in one of Victoria’s leading wine regions