Cellar Door Attendant - Oakridge

Oakridge; Melbourne; Vor Ort; AUD 30.000 - 39.000; Vollzeit

Benefits dieser Stelle

Discount card for brand partners

Health and wellbeing support

Learning and development opportunities

Employee discounts

Zusammenfassung

Oakridge Winery is seeking a Cellar Door Attendant to deliver exceptional guest experiences at the cellar door. You will lead wine tastings, host experiences for groups, greet guests, and handle reservations in a fast-paced environment.

A positive attitude and strong customer service skills are essential, with a passion for wine and the ability to work well in a team. Previous hospitality and sales experience is a plus.

Qualifikationen

• RSA certificate required.
• Strong wine knowledge is highly regarded.
• Excellent customer service skills.
• Ability to work well in a team.
• Great attention to detail.
• Ability to multitask in a fast-paced cellar door environment.
• Hospitality background preferred.
• Strong sales background will be considered a plus.
• Physical ability to lift up to 15kg.

Aufgaben

• Lead wine appreciation and tastings.
• Host detailed wine experiences for groups and private tastings.
• Maintain professional standards for a welcoming guest experience.
• Take reservations, greet and seat guests.
• Tidy and restock cellar door area.
• Receive and handle payments.
• Sell wine and provide service.

Kenntnisse

RSA

Wine knowledge

Customer service

Teamwork

Attention to detail

Multitasking

Hospitality background

Sales skills

Lifting up to 15kg

Jobbeschreibung

Established in 1978 and nestled in the heart of the Yarra Valley with stunning vistas of the vineyard & surrounding hills, Oakridge Winery is one of Australia's most awarded wineries. The winery is internationally recognised as an outstanding producer of distinctive single vineyard wines that reflect the unique terroir of the region.

In 2023, Oakridge were awarded #1 in the Halliday Top 100 Wineries and Real Review Winery of the Year, and retained one chef’s hat from The Age Good Food Guide.

The relaxed contemporary restaurant atmosphere is built on the panoramic views from vineyard to mountain ranges, allowing diners to fully immerse themselves in the stunning Yarra Valley. The vibrant kitchen garden also provides inspiration for our ever-evolving, hyper local, seasonal menu and supports our sustainability message that begins with the growing of our vines.

Job Description

Cellar Door Attendant - Oakridge

About the role

The purpose of this role is to provide exceptional service at the Josef Chromy Cellar Door. As a team we pride ourselves on creating an environment that is relaxed, friendly and supportive with a focus on excellent guest experiences.

Key responsibilities:

Leading wine appreciation and tasting

Hosting detailed wine experiences for small and large groups, including private tastings

Maintaining professional standards to create a welcoming customer experience

Taking reservations, greeting and seating guests

General tidying and cleaning in the cellar door, including re-stock

Receiving and handling money

Wine sales and general service

Engaging with our customers through entertaining and authentic story-telling

Qualifications

Now let’s talk about you:

A current RSA

A positive attitude and a great work ethic

Strong wine knowledge highly regarded

Passion and enthusiasm for great customer service and excellent customer service skills

The ability to work well in a team

Great attention to detail

Ability to multitask and work efficiently in a fast-paced Cellar Door environment

Ability to lift cases of wine and stock movements throughout our Cellar Door (up to 15kg)

A hospitality background with proven customer service skills is preferred

A strong sales background will be considered a plus

Additional Information

The benefits are good too!

• An exclusive discount card for our ALH Hotels (pubs & accommodation), BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup #PinnacleDrinks #ParagonWines #Oakridge

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.