Wine Experience Host: Cellar Door & Tastings

Endeavour Group; Melbourne; Presencial; AUD 30 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discount card for Endeavour Group & 3

Learning & development opportunities

Wellbeing programs

Resumo da oferta

Endeavour Group's Oakridge winery in Melbourne is seeking a friendly Cellar Door Attendant to deliver exceptional guest experiences across wine tastings, reservations and retail sales. A relaxed, team‑oriented environment with strong service standards awaits.

You will lead wine experiences, greet guests, take reservations, handle payments, and maintain cellar door presentation. An RSA and a passion for wine and customer service are essential; hospitality background is preferred and you’ll thrive

Qualificações

• RSA certification is required.
• Hospitality or customer service experience is preferred.
• Strong wine knowledge is highly regarded.
• Excellent communication and guest service skills are essential.
• Ability to work well in a team and manage multiple tasks.

Responsabilidades

• Lead wine appreciation and tasting experiences.
• Host and seat guests, manage reservations and guest flow.
• Maintain professional standards and welcoming cellar door environment.
• Handle money, process payments and sales.
• Maintain cellar door tidiness and stock levels.
• Engage customers with engaging and authentic storytelling.

Conhecimentos

RSA

Customer service

Wine knowledge

Team player

Multitasking

Ferramentas

POS system

Descrição da oferta de emprego

Endeavour Group's Oakridge winery in Melbourne is seeking a friendly Cellar Door Attendant to deliver exceptional guest experiences across wine tastings, reservations and retail sales. A relaxed, team‑oriented environment with strong service standards awaits.

You will lead wine experiences, greet guests, take reservations, handle payments, and maintain cellar door presentation. An RSA and a passion for wine and customer service are essential; hospitality background is preferred and you’ll thrive