Customer Assistant - The Cellar Middle Park (VIC)

Dan Murphy's; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Staff discount

Wellbeing support

Job summary

Dan Murphy's is hiring a Customer Assistant for The Cellar Middle Park (VIC) who loves wine and helping customers discover new experiences. You will guide customers on their journey to drink better as you share knowledge of wine, spirits and beer in a dynamic retail setting.

The role focuses on customer service, building your product knowledge, and creating a welcoming, friendly store atmosphere. Applicants should have a passion for wine and a positive attitude, with a readiness to learn and

Qualifications

• Knowledgeable about wine with interest in spirits and beer.
• Strong customer service mindset and ability to engage with customers.
• Enthusiastic, motivated and friendly demeanor.

Responsibilities

• Guide customers on their wine journey and share product knowledge.
• Contribute to a welcoming and helpful store environment.
• Support ongoing learning and develop expertise in wine, spirits and beer.

Skills

Wine knowledge

Customer service

Positive attitude

Job description

Customer Assistant - The Cellar Middle Park (VIC)

Customer Assistant | The Cellar Middle Park | For Lovers of Wine

A good story always starts with a touch of experience, curiosity and imagination. This is paramount to what we look for in our customer experience teams.

We look for people with a passion and understanding of wine, a sense of adventure and a curious mindset, where your curiosity about wine will be paramount to your success in this role. Your main focus is to guide your customers on their journey to drink better, as they discover the world of wine, spirits and beer.

• A role for someone who appreciates wine
• Competitive hourly rate with amazing staff benefits
• Set in our beautifullocation in Lane Cove

We have an exciting opportunity located in MIddle Park for Customer Assistants who would love to use their knowledge of wine to work in our Cellar store. The Cellar will offer a dynamic and carefully curated range of relevant and interesting premium wines, craft & premium spirits and selected beers. You will have the opportunity to share your love for products with our customers.

The role:

• Have a passion and understanding of wine and build your own story
• A continued commitment in expanding your product knowledge in Wine and Liquor

About you:

• Knowledgeable about wine, with knowledge in spirits and beer also well regarded
• Passionate about customer service
• Highly motivated with a positive attitude

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. The Cellar is one of a number of brilliant retail businesses like Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup