Cellar Door Attendant - Oakridge

Endeavourgroupcareers; Coldstream; Presencial; AUD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Exclusive discount card for Endeavour/

Wellbeing and health services

Learning & development opportunities

Descripción de la vacante

Oakridge Cellar Door at Josef Chromy is seeking a welcoming Cellar Door Attendant. You will deliver exceptional guest experiences through wine tastings, hosting groups, private tastings, reservations, and friendly service.

Ideal candidates bring RSA, strong wine knowledge, and a passion for customer service, plus the ability to work well in a team and multitask in a fast-paced setting. Lifting of cases (up to 15kg) is required.

Formación

• Must hold a current RSA certification.
• Positive attitude and strong work ethic.
• Strong wine knowledge highly regarded.
• Passion for excellent customer service.
• Ability to work well in a team and multitask in a fast-paced cellar door.

Responsabilidades

• Lead wine appreciation and tasting sessions.
• Host wine experiences and private tastings for groups.
• Maintain professional standards for welcoming guest service.
• Take reservations, greet and seat guests.
• Handle cellar door tidying, stock, and re-stocking.
• Receive and handle payments; wine sales.
• Assist with event preparation and customer storytelling.

Conocimientos

RSA

Wine knowledge

Customer service

Teamwork

Sales experience

Attention to detail

Multitasking

Physical fitness / lifting

Descripción del empleo

Cellar Door Attendant - Oakridge

About the role

The purpose of this role is to provide exceptional service at the Josef Chromy Cellar Door. As a team we pride ourselves on creating an environment that is relaxed, friendly and supportive with a focus on excellent guest experiences.

Key responsibilities

• Leading wine appreciation and tasting
• Hosting detailed wine experiences for small and large groups, including private tastings
• Maintaining professional standards to create a welcoming customer experience
• Taking reservations, greeting and seating guests
• General tidying and cleaning in the cellar door, including re-stock
• Receiving and handling money
• Wine sales and general service
• Event preparation
• Engaging with our customers through entertaining and authentic story-telling

Now let's talk about you

• A current RSA
• A positive attitude and a great work ethic
• Strong wine knowledge highly regarded
• Passion and enthusiasm for great customer service and excellent customer service skills
• The ability to work well in a team
• Great attention to detail
• Ability to multitask and work efficiently in a fast-paced Cellar Door environment
• Ability to lift cases of wine and stock movements throughout our Cellar Door (up to 15kg)
• A hospitality background with proven customer service skills is preferred
• A strong sales background will be considered a plus

The benefits are good too!

• An exclusive discount card for our ALH Hotels (pubs & accommodation), BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone's welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll. We're all about creating a more sociable future - for our customers and each other.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au .

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup #PinnacleDrinks #ParagonWines #Oakridge

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.