Casual Usher — Live Arts & Events

Moonee Valley City Council; Melbourne; Vor Ort; AUD 57.000 - 81.000; Vollzeit

Zusammenfassung

Moonee Valley City Council is seeking a Casual Usher in Melbourne to welcome patrons, assist seating, and answer enquiries. You will support Front of House, venue operations, hospitality services and merchandise sales to ensure events run smoothly and safely.

You should have customer service experience, be reliable and adaptable, and able to work as part of a team. A current Working with Children Check and RSA are required or you must be willing to obtain them.

Qualifikationen

• Experience in customer service, preferably in arts, events or hospitality.
• Strong interpersonal and communication skills.
• Organised, reliable and adaptable, able to prioritise under pressure.
• Physically able to stand or sit for extended periods and lift/carry equipment.
• Current Working with Children Check and RSA; willing to obtain if needed.
• Fire Warden Training desirable or willing to undertake.

Aufgaben

• Deliver friendly, professional and responsive customer service to patrons, hirers and visitors.
• Assist patrons with seating, enquiries and accessibility needs to ensure a positive event experience.
• Support the smooth running of performances and events by working collaboratively with the Front of House team and Duty Manager.
• Help set up and pack down venue equipment and maintain clean, safe Front of House areas.
• Assist with theatre bar, kiosk and hospitality operations.
• Support merchandise sales, including cash handling, stock management and reconciliation.
• Follow venue policies and procedures, including WHS and emergency evacuation requirements.

Kenntnisse

Customer service experience

Interpersonal skills

Teamwork

Adaptability

Stamina

Ausbildung

Working with Children Check

RSA certificate

Jobbeschreibung

Moonee Valley City Council is seeking a Casual Usher in Melbourne to welcome patrons, assist seating, and answer enquiries. You will support Front of House, venue operations, hospitality services and merchandise sales to ensure events run smoothly and safely.

You should have customer service experience, be reliable and adaptable, and able to work as part of a team. A current Working with Children Check and RSA are required or you must be willing to obtain them.