Casual Tech-Savvy Retail Specialist

Optus Enterprise; Sydney; Hybrid; AUD 48,000 - 58,000; Full time

Benefits offered by this job

Product discounts

Wellbeing support

Flexible rosters

Diversity & inclusion programs

Employee networks

Job summary

Optus is seeking a casual Retail Service Consultant to join the Epping team. You’ll welcome customers, guide them through our range of tech products, and deliver friendly, personalised service that makes their day.

You’ll thrive in a fast-paced retail environment, show optimism, and work with a supportive team to ensure memorable experiences. Flexible rosters, great perks, and wellbeing support are part of the role.

Qualifications

• Customer-focused and energetic with a friendly attitude.
• Ability to explain tech clearly to non-tech customers.
• Commitment to inclusive, supportive customer service.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Share knowledge of tech products in a simple, helpful way.
• Identify customer needs and deliver personalised solutions.
• Work as one team to create a welcoming store environment.

Skills

Customer empathy

Tech-savvy

Problem solving

Composure under pressure

Team player

Job description

Optus is seeking a casual Retail Service Consultant to join the Epping team. You’ll welcome customers, guide them through our range of tech products, and deliver friendly, personalised service that makes their day.

You’ll thrive in a fast-paced retail environment, show optimism, and work with a supportive team to ensure memorable experiences. Flexible rosters, great perks, and wellbeing support are part of the role.