Casual Tech Retail Consultant

Singtel; Coffs Harbour City Council; On-site; Confidential; Part time

Benefits offered by this job

25% off Optus products

Counselling services

Flexible rosters

Diversity & inclusion initiatives

Job summary

Optus in Coffs Harbour is seeking a vibrant Casual Retail Service Consultant to be the face of the brand, delivering standout customer experiences and personalised tech guidance in a welcoming store environment.

You’ll explore our range of mobile, broadband and digital solutions, explaining complex tech in simple terms and helping customers find the right fit. Flexible rosters and wellbeing support are offered.

Qualifications

• Understand customer needs; deliver genuine support.
• Explain tech products clearly and guide to optimal solutions.
• Build rapport and deliver personalized solutions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Service Superpower

Tech Explorer

Problem Solving

Composure Under Pressure

Team Spirit

Tools

Optus products knowledge

Job description

Optus in Coffs Harbour is seeking a vibrant Casual Retail Service Consultant to be the face of the brand, delivering standout customer experiences and personalised tech guidance in a welcoming store environment.

You’ll explore our range of mobile, broadband and digital solutions, explaining complex tech in simple terms and helping customers find the right fit. Flexible rosters and wellbeing support are offered.