Casual Retail Consultant – Tech-Savvy & Client-Focused

Singtel; Brisbane; On-site; Confidential; Full time

Benefits offered by this job

Competitive hourly rate: $36 p/h + 1

25% off Optus products and exclusive,/

Employee networks and diversity Initi

Free counselling and 24/7 wellbeing

Flexible rosters

Job summary

Optus, a leading Australian telecommunications provider, is looking for a casual Retail Service Consultant for the Inala team. You’ll greet customers, help them explore tech products, and deliver personalised solutions with warmth and genuine care.

Join a supportive crew that values optimism, integrity and teamwork. Enjoy flexible rosters, staff discounts, and wellbeing support as you help customers find the right tech to make their day.

Qualifications

• Ability to understand customer needs and provide genuine support.
• Comfort with explaining tech products to customers.
• Calm, empathetic problem-solving under pressure.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech-savvy

Problem solving

Team player

Job description

Optus, a leading Australian telecommunications provider, is looking for a casual Retail Service Consultant for the Inala team. You’ll greet customers, help them explore tech products, and deliver personalised solutions with warmth and genuine care.

Join a supportive crew that values optimism, integrity and teamwork. Enjoy flexible rosters, staff discounts, and wellbeing support as you help customers find the right tech to make their day.