Casual Tech & Customer Solutions Advisor

Optus; Springwood; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Hourly pay $35 p/h

Staff discounts 25%

Diversity & inclusion networks

24/7 counselling & support

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Springwood team. If you love helping people and bringing positive energy to every interaction, this is your chance to shine in a supportive retail environment.

In this role you'll explore our tech products, understand customer needs, and offer personalised solutions. You’ll work with a friendly team to create welcoming experiences that make customers feel valued and confident in their choices.

Qualifications

• Strong customer service mindset with ability to understand needs and deliver genuine support.
• Ability to explain tech in simple terms and guide to solutions.
• Calm, empathetic problem-solver who acts with integrity.

Responsibilities

• Explore our range of tech products and share knowledge accessibly.
• Uncover customer needs and deliver personalised solutions.
• Work as a team to create a welcoming environment that supports customers.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Springwood team. If you love helping people and bringing positive energy to every interaction, this is your chance to shine in a supportive retail environment.

In this role you'll explore our tech products, understand customer needs, and offer personalised solutions. You’ll work with a friendly team to create welcoming experiences that make customers feel valued and confident in their choices.