Casual Retail Tech & Customer Care | Flexible Hours

Optus Enterprise; Melbourne; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Salary: $35 p/h

Discounts on Optus products

Employee networks and diversity groups

Wellbeing support (counselling)

Flexible rosters

Job summary

Optus is seeking a vibrant and motivated Casual Retail Service Consultant to join our Werribee team. If you love helping people, thrive in a supportive crew, and bring positive energy to every interaction, then we’d love to have you on board!

You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care. You’ll explore our range of tech products, share clear knowledge, and tailor personalised solutions to meet each customer’s needs.

Qualifications

• Excellent customer service and communication skills.
• Ability to explain tech in simple terms.
• Positive attitude and team spirit.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
• Explain our range of tech products in a simple, helpful way and guide customers to the right solutions.
• Identify customer needs and deliver personalised solutions that make their day.
• Work as one team to craft a warm, welcoming store environment for customers.

Skills

Customer service

Tech literacy

Communication

Empathy

Teamwork

Job description

Optus is seeking a vibrant and motivated Casual Retail Service Consultant to join our Werribee team. If you love helping people, thrive in a supportive crew, and bring positive energy to every interaction, then we’d love to have you on board!

You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care. You’ll explore our range of tech products, share clear knowledge, and tailor personalised solutions to meet each customer’s needs.