Casual Tech & Customer Service Consultant — Cairns

Singtel Group; Cairns Regional; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Free 24/7 wellbeing support

Job summary

Optus is seeking a Casual Retail Service Consultant in Cairns to front our store experience. You’ll engage with customers, share knowledge about tech products, and tailor solutions to individual needs.

A friendly, energetic approach helps create memorable moments and lasting relationships with shoppers. Join a team that values inclusivity, flexibility, and support while delivering outstanding service across mobile, broadband and digital solutions.

Qualifications

• Customer service skills tailored to a retail environment.
• Ability to explain tech products in simple, helpful terms.
• Demonstrated problem-solving with customer outcomes.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore our range of tech products and explain them clearly to customers.
• Identify customer needs and deliver personalised solutions.
• Foster a warm, welcoming environment where customers feel supported.

Skills

Service mindset

Tech literacy

Problem solving

Calm under pressure

Team player

Job description

Optus is seeking a Casual Retail Service Consultant in Cairns to front our store experience. You’ll engage with customers, share knowledge about tech products, and tailor solutions to individual needs.

A friendly, energetic approach helps create memorable moments and lasting relationships with shoppers. Join a team that values inclusivity, flexibility, and support while delivering outstanding service across mobile, broadband and digital solutions.