Casual Retail Tech Advisor — Flexible Hours

Optus; Cairns Regional; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

24/7 counselling and support

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant in Cairns to provide outstanding customer experiences and guide customers through our tech range. You’ll bring energy, empathy and a proactive approach to solving needs, helping customers find simple, accessible solutions.

Join a supportive team and enjoy flexible rosters, wellbeing support, and staff perks while delivering memorable service in a busy retail environment.

Qualifications

• Excellent customer service mindset with ability to understand needs.
• Clear communication and problem-solving skills.
• Willingness to learn about tech products and services.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
• Share knowledge of tech products and services in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that delight.
• Work as one team to create a welcoming, supportive store environment.

Skills

Service-minded

Tech literacy

Empathy

Under pressure

Team collaboration

Job description

Optus is seeking a Casual Retail Service Consultant in Cairns to provide outstanding customer experiences and guide customers through our tech range. You’ll bring energy, empathy and a proactive approach to solving needs, helping customers find simple, accessible solutions.

Join a supportive team and enjoy flexible rosters, wellbeing support, and staff perks while delivering memorable service in a busy retail environment.