Casual Tech & Customer Care Consultant

Optus Enterprise; Sydney; On-site; AUD 29,000 - 48,000; Full time

Benefits offered by this job

25% off Optus products

Discounts with retail partners

Counselling and support services (24/7

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join our Hurstville team in Sydney. Be the face of Optus, delivering standout customer experiences with optimism and genuine care.

Bring your energy, curiosity for tech, and ability to uncover customer needs to deliver personalised solutions. You’ll thrive in a friendly, team-based environment that puts customers first and makes everyday moments memorable.

Qualifications

• Strong customer service and communication skills.
• Ability to understand customer needs and provide helpful solutions.
• Comfort with explaining tech products in simple terms.
• Positive attitude and ability to work well with others.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech explainer

Empathy

Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant to join our Hurstville team in Sydney. Be the face of Optus, delivering standout customer experiences with optimism and genuine care.

Bring your energy, curiosity for tech, and ability to uncover customer needs to deliver personalised solutions. You’ll thrive in a friendly, team-based environment that puts customers first and makes everyday moments memorable.