Casual Tech Retail Consultant

Singapore Telecommunications; Georges River; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

$35 p/h + super + loadings

Discounts on Optus products

Diversity initiatives and inclusion

Wellbeing support services

Flexible rosters

Job summary

Optus in Hurstville, NSW is seeking a casual Retail Service Consultant to join our friendly team. You’ll be the face of Optus, helping customers with recommendations across mobile, broadband and digital solutions, delivering personalised experiences with warmth and genuine care.

Bring enthusiasm, curiosity and a customer-first mindset. We offer flexible rosters, great perks including discounts on Optus products and wellbeing support, plus a supportive, inclusive workplace culture.

Qualifications

• Experience delivering exceptional customer service.
• Strong communication and problem-solving skills.
• Ability to explain tech in simple terms to customers.
• Positive, energetic team player who stays composed under pressure.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore tech products and share knowledge in simple terms.
• Uncover customer needs and deliver personalised solutions.
• Foster a warm, welcoming environment where customers feel supported.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus in Hurstville, NSW is seeking a casual Retail Service Consultant to join our friendly team. You’ll be the face of Optus, helping customers with recommendations across mobile, broadband and digital solutions, delivering personalised experiences with warmth and genuine care.

Bring enthusiasm, curiosity and a customer-first mindset. We offer flexible rosters, great perks including discounts on Optus products and wellbeing support, plus a supportive, inclusive workplace culture.