Casual Scheduling Officer for Disability Support

Help Along; Strathpine; On-site; AUD 60,000 - 75,000; Part time

Job summary

HelpAlong is seeking a casual Scheduling Officer to join our Strathpine team. You will coordinate rosters for Disability Support Workers and support the Service Delivery team to ensure client needs are met.

Reporting to the Operations Manager, you will manage day-to-day scheduling communications and respond promptly to shift changes, while contributing to process improvements and delivering quality services across South East Queensland.

Qualifications

• Previous experience in a scheduling, rostering or administrative role (desirable).
• Understanding of the NDIS framework and requirements.
• Ability to learn new systems; experience with Brevity is an advantage.
• Strong organisational, multitasking and communication skills, with attention to detail.
• Ability to manage competing demands and work as part of a team.

Responsibilities

• Coordinate day-to-day rostering across Supported Independent Living houses, and Community Access services
• Manage scheduling communications including phone, email and text messages
• Respond promptly to shift changes and cancellations in a professional manner
• Work with the wider corporate team to improve scheduling processes

Skills

Scheduling experience

NDIS knowledge

Learning new systems

Organisation & multitasking

Team collaboration

Tools

Brevity

Job description

HelpAlong is seeking a casual Scheduling Officer to join our Strathpine team. You will coordinate rosters for Disability Support Workers and support the Service Delivery team to ensure client needs are met.

Reporting to the Operations Manager, you will manage day-to-day scheduling communications and respond promptly to shift changes, while contributing to process improvements and delivering quality services across South East Queensland.