Casual Retail Tech Specialist

Optus; Penrith; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

25% off Optus products

Discounts with retail partners

Free counselling services 24/7

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join the Penrith team. You will be the face of Optus, delivering standout customer experiences powered by optimism and care.

Explore our range of tech products and share knowledge in a simple, helpful way, uncovering customer needs to provide personalised solutions. You’ll contribute to a welcoming store environment, work as a team, and enjoy perks like staff discounts and flexible rosters.

Qualifications

• Ability to understand customer needs and deliver genuine support.
• Comfort with tech products and explaining them simply to customers.
• Calm, empathetic communication under pressure.
• Willingness to work as part of a supportive retail team.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Share knowledge of tech products and services in an accessible way.
• Uncover customer needs and deliver personalised solutions.
• Foster a warm, welcoming environment for customers and colleagues.

Skills

Customer service

Tech literacy

Empathy

Teamwork

Problem solving

Job description

Optus is seeking a Casual Retail Service Consultant to join the Penrith team. You will be the face of Optus, delivering standout customer experiences powered by optimism and care.

Explore our range of tech products and share knowledge in a simple, helpful way, uncovering customer needs to provide personalised solutions. You’ll contribute to a welcoming store environment, work as a team, and enjoy perks like staff discounts and flexible rosters.