Casual Retail Tech Advisor — Spark Customer Joy

Optus Enterprise; Australia; On-site; AUD 39,000 - 58,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

Wellbeing support 24/7

Job summary

Optus Enterprise is seeking a Casual Retail Service Consultant to join our Arndale team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

You’ll deliver standout customer experiences, explore our tech products, and work with a supportive crew to create memorable moments while enjoying flexible rosters and great staff perks. We offer 35 p/h plus loadings, 25% off Optus products, wellbeing support, and inclusive culture.

Qualifications

• You understand customer needs, deliver genuine support, and let phenomenal service drive fantastic outcomes.
• You enjoy helping customers make sense of tech by breaking things down simply and guiding them to the right solutions.
• You listen with empathy, act with integrity, and turn challenges into opportunities to help with calm, practical solutions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus Enterprise is seeking a Casual Retail Service Consultant to join our Arndale team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

You’ll deliver standout customer experiences, explore our tech products, and work with a supportive crew to create memorable moments while enjoying flexible rosters and great staff perks. We offer 35 p/h plus loadings, 25% off Optus products, wellbeing support, and inclusive culture.