Casual Retail Tech Advisor for Stellar Customer Experience

Optus Enterprise; Logan City; Hybrid; AUD 41,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Wellbeing support

Flexible rosters

Job summary

Optus Enterprise in Beenleigh is seeking a Casual Retail Service Consultant who loves helping people and bringing positive energy to every interaction. You'll explore our range of tech products, deliver personalised solutions, and work with a friendly team to create a warm, memorable shopping experience for customers in-branch.

Flexible rosters help balance life, with rewards like staff discounts and wellbeing support from Optus.

Qualifications

• Service mindset and a passion for helping customers.
• Comfort with explaining tech in simple terms.
• Ability to stay calm and helpful under pressure.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech literacy

Empathy

Communication

Teamwork

Job description

Optus Enterprise in Beenleigh is seeking a Casual Retail Service Consultant who loves helping people and bringing positive energy to every interaction. You'll explore our range of tech products, deliver personalised solutions, and work with a friendly team to create a warm, memorable shopping experience for customers in-branch.

Flexible rosters help balance life, with rewards like staff discounts and wellbeing support from Optus.