Casual Retail Tech Advisor - Flexible & Impactful

Optus Enterprise; Whitsunday Regional; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

Pay $35 p/h

Retail discounts

Diversity networks

Wellbeing support 24/7

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Airlie Beach team. You’ll be the face of Optus, delivering standout customer experiences and helping customers explore our tech products and services with clear, friendly guidance.

Bring your positive energy, problem solving, and team spirit to build a welcoming store environment. Flexible rosters and perks include staff discounts, wellbeing support, and a commitment to diversity and inclusion.

Qualifications

• Customer-focused service experience is valued.
• Ability to explain tech concepts clearly and help customers find solutions.
• Maintaining composure in challenging situations and asking clarifying questions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Airlie Beach team. You’ll be the face of Optus, delivering standout customer experiences and helping customers explore our tech products and services with clear, friendly guidance.

Bring your positive energy, problem solving, and team spirit to build a welcoming store environment. Flexible rosters and perks include staff discounts, wellbeing support, and a commitment to diversity and inclusion.