Casual Retail Tech Advisor

Optus Enterprise; Coffs Harbour City Council; On-site; AUD 42,000 - 60,000; Part time

Benefits offered by this job

25% off Optus products

Flexible rosters

Counselling and support services 24/7

Job summary

Optus Enterprise is seeking a Casual Retail Service Consultant in Coffs Harbour to deliver exceptional customer experiences while promoting Optus products and services. You’ll help customers understand tech simply, tailor solutions to their needs, and foster a welcoming store atmosphere.

You’ll join a supportive team with flexible rosters, access to staff discounts, and wellbeing resources to keep you energized on the sales floor.

Qualifications

• Customer-focused service mindset and genuine care for customers.
• Ability to explain tech products in simple terms.
• Empathetic listener with solutions-oriented approach.
• Calm under challenging inquiries and respectful in all interactions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services, and share knowledge clearly.
• Uncover customer needs and deliver personalised solutions.
• Work as one team to create a warm, welcoming environment for customers.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus Enterprise is seeking a Casual Retail Service Consultant in Coffs Harbour to deliver exceptional customer experiences while promoting Optus products and services. You’ll help customers understand tech simply, tailor solutions to their needs, and foster a welcoming store atmosphere.

You’ll join a supportive team with flexible rosters, access to staff discounts, and wellbeing resources to keep you energized on the sales floor.