Casual Retail Tech Advisor | Customer Experience Champion
Optus
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Benefits offered by this job
Job summary
Optus is seeking a vibrant Casual Retail Service Consultant for our Arndale team in Australia. You will be the face of Optus, delivering standout customer experiences with optimism and genuine care. Share knowledge of tech products, guide customers to simple, practical solutions, and tailor responses to individual needs.
Join a supportive crew that values integrity and teamwork. We offer flexible rosters, 24/7 wellbeing support, and exclusive staff perks including product discounts with Optus
Qualifications
- Ability to understand customer needs and deliver genuine support.
- Comfort explaining tech and guiding customers to solutions.
- Empathetic communicator with integrity and reliability.
- Maintain composure when handling difficult enquiries with respect.
- Collaborative mindset focused on a customer-first environment.
Responsibilities
- Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
- Explore our range of tech products and services, sharing knowledge in a simple, helpful way.
- Uncover customer needs and provide personalised solutions that brighten their day.
- Work as one team to build a warm, welcoming environment where customers feel supported.
Skills
Job description
Optus is seeking a vibrant Casual Retail Service Consultant for our Arndale team in Australia. You will be the face of Optus, delivering standout customer experiences with optimism and genuine care. Share knowledge of tech products, guide customers to simple, practical solutions, and tailor responses to individual needs.
Join a supportive crew that values integrity and teamwork. We offer flexible rosters, 24/7 wellbeing support, and exclusive staff perks including product discounts with Optus
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