Casual Retail Tech Advisor - Customer Experience

Optus; Bathurst Regional Council; On-site; AUD 48,000 - 55,000; Part time

Benefits offered by this job

25% off Optus products

Counselling and support services 24/7

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join our Cessnock team in New South Wales. You will be the face of Optus, delivering standout customer experiences with optimism and genuine care while guiding customers through our range of tech products.

Bring your personality to uncover needs and deliver personalised solutions. Work with a supportive crew to create a welcoming environment where customers feel valued and satisfied, with flexible rosters and great perks.

Qualifications

• Face of Optus delivering standout customer experiences with optimism and care.
• Explain tech products in simple, helpful terms to customers.
• Demonstrate pro-active problem solving and personal connection with shoppers.

Responsibilities

• Be the face of Optus in-store, delivering friendly, high-energy service.
• Help customers explore tech products and tailor solutions to needs.
• Uncover customer needs and deliver personalised, clear recommendations.
• Create a welcoming, supportive store environment with your team.

Skills

Customer service

Tech product knowledge

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant to join our Cessnock team in New South Wales. You will be the face of Optus, delivering standout customer experiences with optimism and genuine care while guiding customers through our range of tech products.

Bring your personality to uncover needs and deliver personalised solutions. Work with a supportive crew to create a welcoming environment where customers feel valued and satisfied, with flexible rosters and great perks.