Casual Tech Retail Specialist

Singtel Group

Bathurst Regional Council

On-site

AUD 32,000 - 40,000

Part time

14 days+

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Benefits offered by this job

25% off Optus products

Culture Connect network access

Free counselling & wellbeing support (

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join our Cessnock team. Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care, while helping customers explore our tech products and services.

Bring your personality to uncover customer needs and deliver personalised solutions, working with a supportive team to create a welcoming environment where customers feel valued and receive memorable service.

Qualifications

You excel at understanding customer needs and delivering genuine support.
You enjoy explaining tech in simple terms and guiding customers to the right solutions.
You stay calm, empathetic and professional in challenging situations.

Responsibilities

Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.