Tech-Savvy Retail Consultant - Customer Experience

Optus; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

25% off Optus products

Culture Connect

Elevate Women

Yarn First Nations

Disability Network

Express Yourself (LGBTQIA+)

Job summary

Optus is seeking a Casual Retail Service Consultant to join the Warriewood team in SA. You will greet customers, explain tech products, and tailor solutions to meet individual needs while maintaining a friendly, energetic store atmosphere.

You will thrive in a supportive team, delivering memorable service experiences and contributing to a positive retail environment with flexible rosters and inclusive values.

Qualifications

• Able to deliver friendly, high-quality customer service in a retail setting.
• Able to explain tech products in simple terms and tailor solutions to customers.
• Remain calm and effective when handling challenging enquiries.
• Work well with others to create a welcoming store environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and care.
• Explore our range of tech products and services, sharing knowledge in a simple, helpful way.
• Bring personality to uncover customer needs and deliver personalised solutions.
• Work as one team, crafting a warm, welcoming environment for customers.

Skills

Face of Optus

Active listening

Customer empathy

Problem solving

Team player

Job description

Optus is seeking a Casual Retail Service Consultant to join the Warriewood team in SA. You will greet customers, explain tech products, and tailor solutions to meet individual needs while maintaining a friendly, energetic store atmosphere.

You will thrive in a supportive team, delivering memorable service experiences and contributing to a positive retail environment with flexible rosters and inclusive values.