Casual Retail Service Consultant | Flexible Rosters

Optus; Brisbane; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail партн

Wellbeing support (24/7 counselling)

Flexible rosters

Diversity networks

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant for our Sunnybank team. You will greet customers, explain tech products in simple terms and provide personalised solutions while maintaining a friendly, team-focused environment.

Be part of a culture that values integrity, accountability and support, with wellbeing benefits and opportunities to grow within a nationwide telco leader.

Qualifications

• Experience delivering high-quality customer service in retail or consumer tech
• Able to explain tech products simply and guide customers to right solutions
• Demonstrates empathy, integrity and practical problem solving

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and genuine care
• Explore our range of tech products and services and share knowledge clearly
• Uncover customer needs and deliver personalised solutions that make their day
• Work with the team to create a welcoming, customer-first environment

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a vibrant Casual Retail Service Consultant for our Sunnybank team. You will greet customers, explain tech products in simple terms and provide personalised solutions while maintaining a friendly, team-focused environment.

Be part of a culture that values integrity, accountability and support, with wellbeing benefits and opportunities to grow within a nationwide telco leader.