Casual Retail Tech Concierge | Flexible Rosters

Narooma; Taree; On-site; AUD 42,000 - 60,000; Part time

Benefits offered by this job

25% off Optus products

Counselling and support services 24/7

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Taree team. You’ll deliver standout customer experiences, share knowledge of tech products, and uncover customer needs to provide personalised solutions.

You’ll work with a supportive crew, bring positive energy to every interaction, and help create a welcoming store environment where customers feel valued and understood.

Qualifications

• Understands customer needs and delivers genuine support.
• Explains tech concepts clearly and guides customers to solutions.
• Remains calm and professional when handling challenging enquiries.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explain range of tech products and services clearly and accessibly.
• Identify customer needs and deliver personalised solutions.
• Create a welcoming environment and support team moments.

Skills

Customer needs understanding

Tech explainer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Taree team. You’ll deliver standout customer experiences, share knowledge of tech products, and uncover customer needs to provide personalised solutions.

You’ll work with a supportive crew, bring positive energy to every interaction, and help create a welcoming store environment where customers feel valued and understood.